{"id":6692,"date":"2025-09-09T15:44:54","date_gmt":"2025-09-09T13:44:54","guid":{"rendered":"https:\/\/socialsundhed.org\/?page_id=6692"},"modified":"2026-05-11T11:53:30","modified_gmt":"2026-05-11T09:53:30","slug":"raadgivning","status":"publish","type":"page","link":"https:\/\/socialsundhed.org\/en\/raadgivning\/","title":{"rendered":"R\u00e5dgivning"},"content":{"rendered":"

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R\u00e5dgivning i Social Sundhed<\/h1>\n

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R\u00e5dgivningstelefonerne i Social Sundhed varetages af professionelle r\u00e5dgivere, som hver dag sidder klar til at tage telefonerne p\u00e5 alle hverdage ml. 8:00-15:30. P\u00e5 denne side kan du l\u00e6se mere om vores professionelle r\u00e5dgivning, hvilke v\u00e6rdier vi arbejder udfra, rammen for vores r\u00e5dgivning og dine klagemuligheder. Social Sundheds r\u00e5dgivning er akkrediteret af R\u00e5dgivningsDanmark.\u00a0<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Services” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”45px||45px||false|false” custom_padding_tablet=”45px||45px||false|false” custom_padding_phone=”5px||15px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” max_width=”1400px” custom_margin=”2px|auto|0px|auto|false|false” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/socialsundhed.org\/wp-content\/uploads\/2025\/09\/Version-2-Lyseblaa-scaled.png” title_text=”Version 2 (Lysebl\u00e5)” _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.8em” header_text_color=”#002850″ header_font_size=”36px” header_2_font_size=”30px” header_4_font_size=”27px” text_font_size_tablet=”18px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”36px” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Principper for den gode r\u00e5dgivning<\/h1>\n

I Social Sundhed arbejder vi med syv principper for vores professionelle r\u00e5dgivning.<\/p>\n

Vores r\u00e5dgivningstelefoner varetages af profesionelle r\u00e5dgivere, som har en relevant uddannelse og kan r\u00e5dgive og guide b\u00e5de mennesker, som s\u00f8ger f\u00f8lgeskab, p\u00e5r\u00f8rende, fagprofessionelle og andre om vores tilbud, ligesom vi ogs\u00e5 guider videre, hvis Social Sundheds tilbud ikke er passende i den konkrete situation.<\/p>\n

Social Sundheds tilbud er fortroligt, og der indhentes mundtlig samtykke til at registere oplysninger.<\/p>\n

Alle kan ringe ind.\u00a0Det kr\u00e6ver ikke en henvisning.<\/p>\n

 <\/p>\n

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Principper for den gode r\u00e5dgivning<\/h1>\n

I Social Sundhed arbejder vi med syv principper for vores professionelle r\u00e5dgivning.<\/p>\n

Vores r\u00e5dgivningstelefoner varetages af profesionelle r\u00e5dgivere, som har en relevant uddannelse og kan r\u00e5dgive og guide b\u00e5de mennesker, som s\u00f8ger f\u00f8lgeskab, p\u00e5r\u00f8rende, fagprofessionelle og andre om vores tilbud, ligesom vi ogs\u00e5 guider videre, hvis Social Sundheds tilbud ikke er passende i den konkrete situation.<\/p>\n

Social Sundheds tilbud er fortroligt, og der indhentes mundtlig samtykke til at registere oplysninger.<\/p>\n

Alle kan ringe ind.\u00a0Det kr\u00e6ver ikke en henvisning.<\/p>\n

 <\/p>\n

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Social Sundheds r\u00e5dgivningstelefon<\/h1>\n

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Social Sundhed er et r\u00e5dgivende tilbud og ikke behandlende tilbud, dvs. <\/span>v<\/span>i tilbyder ikke sundhedsfaglig behandling.<\/span><\/span><\/span><\/p>\n

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Ofte indeb\u00e6rer r\u00e5dgivningen, at vores r\u00e5dgivere<\/span>\u00a0s\u00f8rger for at skabe kontakt mellem en frivillig brobygger, og den person, der har brug for st\u00f8tte. Vores<\/span> frivillige<\/span> brobyggere er studerende p\u00e5 sundhedsfaglige uddannelser<\/span> eller erfarne sundhedsprofessionelle. R\u00e5dgiverne er professionelle og ikke frivillige.<\/span><\/span><\/p>\n

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R\u00e5dgivningen besk\u00e6ftiger sig med barrierer og udfordringer, som mennesker kan opleve m\u00f8det med velf\u00e6rdssamfundet. <\/span>Dette kan inkludere vejledning om rettigheder,<\/span> emotionel st\u00f8tte,<\/span> adgang til sundheds<\/span>ydelser<\/span>,<\/span> adgang til foreningsaktivitet<\/span>er<\/span> og <\/span>f\u00e6llesskaber,<\/span> og hvordan man navigerer i systemet for at f\u00e5 den rette hj\u00e6lp.<\/span>\u00a0<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Video” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” max_height=”851px” max_height_tablet=”851px” max_height_phone=”851px” max_height_last_edited=”on|desktop” custom_margin=”||0px||false|false” custom_padding=”30px||0px||false|false” custom_padding_tablet=”41px||38px||false|false” custom_padding_phone=”0px||15px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” max_width=”1400px” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_text_color=”#002850″ text_font_size=”17px” text_line_height=”1.8em” header_font=”–et_global_heading_font|–et_global_heading_font_weight|||||||” header_text_align=”left” header_text_color=”#002850″ header_font_size=”35px” header_line_height=”1.1em” text_orientation=”center” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Vores forpligtelser som r\u00e5dgivere og brobyggere<\/h1>\n

N\u00e5r du er i kontakt med Social Sundheds r\u00e5dgivning,\u00a0 kan du have tillid til, at vi h\u00e5ndterer dine oplysning ansvarligt og sikkert.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.8em” header_font_size=”26px” text_font_size_tablet=”18px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”26px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Tavshedspligt<\/a>:<\/strong> Alt, hvad du deler med os, bliver behandlet fortroligt. Vi deler ikke dine oplysninger med andre uden dit samtykke, medmindre vi er forpligtede til det ved lov.<\/p>\n

Underretningspligt<\/a>:<\/strong> Hvis vi vurderer, at et barn eller en ung under 18 \u00e5r kan have behov for s\u00e6rlig st\u00f8tte, er vi forpligtede til at underrette de sociale myndigheder.<\/p>\n

Afv\u00e6rgepligt<\/strong>:<\/strong><\/a> Hvis vi bliver opm\u00e6rksomme p\u00e5, at du eller andre er i alvorlig fare, har vi pligt til at gribe ind for at forhindre skade.<\/p>\n

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Vi f\u00f8lger g\u00e6ldende regler om databeskyttelse (GDPR) og arbejder ud fra R\u00e5dgivningsDanmarks kvalitetsstandarder for r\u00e5dgivning. Du kan l\u00e6se mere om forpligtelserne her, hvis du trykker p\u00e5 de tre pligter.<\/p>\n

Har du nogle sp\u00f8rgsm\u00e5l, er du altid velkommen til at skrive til os p\u00e5 info@socialsundhed.org<\/a><\/p>\n

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Klageadgang<\/h1>\n

Alle, der har v\u00e6ret i kontakt med en af Social Sundheds r\u00e5dgivningstelefon, kan klage. Vi opfordrer til, at du fort\u00e6ller os det med det samme, hvis du har en d\u00e5rlig oplevelse med vores r\u00e5dgivning. S\u00e5 kan vi nemlig \u00e6ndre p\u00e5 det undervejs, og du kan f\u00e5 gl\u00e6de af vores r\u00e5dgivning og indsats.<\/p>\n

Hvis du har fors\u00f8gt at v\u00e6re i dialog med os, men ikke synes, det har \u00e6ndret noget, kan du trykke p\u00e5 kanppen og\u00a0l\u00e6se mere om dine muligheder for at klage<\/p>\n

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Ring til os<\/h1>\n

Vi\u00a0<\/span><\/span><\/span><\/span><\/span>er et fortroligt tilbud. Vores professionelle r\u00e5digivere noterer kun det, der er relevant og n\u00f8dvendigt at vide, og vi har ikke brug for henvisning eller CPR-nummer. Vores r\u00e5dgivere p\u00e5 telefonen s\u00f8rger for at skabe kontakt mellem en frivillig brobygger, og den person, der har brug for st\u00f8tte. Vores frivillige brobyggere er studerende p\u00e5 sundhedsfaglige uddannelser eller erfarne sundhedsprofessionelle.<\/span>
<\/span><\/span><\/p>\n

Telefonerne har \u00e5bent alle hverdage mellem kl. 8:00-15:30.\u00a0<\/span><\/p>\n

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K\u00f8benhavn, Frederiksberg & Br\u00f8ndby<\/h1>\n

Telefon 9391 2300<\/p>\n

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K\u00f8ge<\/h1>\n

Telefon 9152 0504<\/p>\n

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Slagelse<\/h1>\n

Telefon 9152 3847<\/p>\n

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Aarhus<\/h1>\n

Telefon 9155 0636<\/p>\n

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Nyk\u00f8bing F.\u00a0<\/h1>\n

Telefon 9152 4755<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Holb\u00e6k<\/h1>\n

Telefon 9152 7215\u00a0<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Odense & Svendborg<\/h1>\n

Telefon 9350 7578<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Esbjerg<\/h1>\n

Telefon 9152 6800<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Roskilde<\/h1>\n

Telefon 9152 7384<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Fredericia<\/h1>\n

Telefon 2567 5974<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Aalborg, Thisted og Hj\u00f8rring<\/h1>\n

Telefon 4295 4235<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Randers & Norddjurs<\/h1>\n

Telefon 9152 0190<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”22px” background_color=”#DFF3F3″ custom_padding=”30px|30px|30px|30px|false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Viborg<\/h1>\n

Telefon 9152 0912<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

R\u00e5dgivning i Social SundhedR\u00e5dgivningstelefonerne i Social Sundhed varetages af professionelle r\u00e5dgivere, som hver dag sidder klar til at tage telefonerne p\u00e5 alle hverdage ml. 8:00-15:30. P\u00e5 denne side kan du l\u00e6se mere om vores professionelle r\u00e5dgivning, hvilke v\u00e6rdier vi arbejder udfra, rammen for vores r\u00e5dgivning og dine klagemuligheder. Social Sundheds r\u00e5dgivning er akkrediteret af R\u00e5dgivningsDanmark.\u00a0Principper […]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-6692","page","type-page","status-publish","hentry"],"yoast_head":"\nR\u00e5dgivning - socialsundhed.org<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/socialsundhed.org\/en\/raadgivning\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e5dgivning - socialsundhed.org\" \/>\n<meta property=\"og:description\" content=\"R\u00e5dgivning i Social SundhedR\u00e5dgivningstelefonerne i Social Sundhed varetages af professionelle r\u00e5dgivere, som hver dag sidder klar til at tage telefonerne p\u00e5 alle hverdage ml. 8:00-15:30. 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