Before the appointment
When contact has been established via Social Sundhed's helpline between a student volunteer and the person who needs accompaniment, it is agreed on where and when to meet. When you then meet up, you talk about what needs to happen and what needs, challenges or questions you have in relation to the appointment or the course of treatment in the healthcare system
During the appointment
It can be difficult to remember everything that is being said and happening at the doctor's appointment. If you wish to have the volunteer by your side for a consultation with the doctor, the volunteer can help by asking questions and remembering what is being said.
After the appointment
When the appointment is done, you are accompanied back home where you can review what happened and what will happen in the future with the volunteer. The experience also gives the volunteer, as a future healthcare professional, insight into the challenges and barriers that exist in the healthcare system.
Why are our volunteers healthcare students?
The answer is mutual learning. At Social Sundhed we believe that this is essential in the struggle for greater equality in healthcare. Our volunteers don't just help people who need support in the healthcare system. It also gives them invaluable experience, every time a Social Sundhed volunteer is allowed to accompany an appointment. This way, our efforts can contribute to create more competent health professionals. During the process, the student gets the opportunity to meet the person and not just the patient. The student also gets first-hand experience in relation to the often invisible barriers that vulnerable people encounter in the healthcare system.